Smart employers knows that retaining their top talents means making the feel valued and giving them
opportunities to advance. You may think you are doing a pretty good job on this, but research has found
that your message may not be getting through to your employees. According to an employee
development survey by talent management solutions providers-saba software and work place
trends.com, 60% of US and UK human resource leaders believe that their companies provide their
employees with a clear career employment path. Workers on the other hand, felt differently; Just 36%
agreed that their companies provide an advancement path. Moreover, one third of those surveyed felt
their skills and talents were not being recognized in the work place and 41% said they will leave their
current companies for a better opportunity.
Employee retention is the ability of a company to keep the employee it has. A retention rate is usually
stated as a percentage, so a company may have a 90% retention rate for example. Turnover, or when
companies loose employee, cost businesses a lot of money. Employee retention is the way to fight
What steps do you need to develop an employee?
When you want to develop employees, you must show you trust and respect them. When you give them
responsibility, you are showing them that you trust them and you are giving them an opportunity to
grow. Employees wants to feel satisfied at work and know that they have room to advance in the
company. Encourage your employee to gain new skill and provide training and programs to help them
do that. Give your employees a place to talk and be heard. Everyone wants to be treated with respect,
when you treat your employee with respect; they return the respect and loyalty to the company. But
employee retention is not just the responsibility of upper management; everyone in an organization is
responsible for retaining employees.
The overall culture of the company affects every single person within that company and it’s the driving
force behind how people are treated. Leaders and management directly interact with employees and
can gain an understanding of what employees wants from the company, they can listen and make
changes that can affect employees directly. For larger scale changes, human resources staff can listen to
the feedback and add incentives for the employees to help retain them. So where is the disconnect
between HR and employees? It all comes down to communication.
The research found that HR leader’s wants to know what motivate and inspires their workers, and more
than 30% of the employees will be happy to share this information.
But HR doesn’t seem to be asking the right questions to find out. Employers can start gaining workforce
insight they need and thus encouraging retention by asking the employees the following questions.
1. What motivates you and keep you coming to work everyday?
2. What do you love about your job?
3. What are your personal development goals in your current position?
4. What type of career support will be most beneficial to you?
5. What type of skill do you think you are currently lacking?
6. How do you learn best and what’s the best vehicle we should use to support your development?
7. What are your personal goals and values.
The mistakes most HR Departments make is assuming that all mangers are having this type of
conversation with their employees. But these questions can be tricky to ask, and managers need to be
prepared to address the resulting answers. If an employee tells you that their personal goal is to have
more time to attend their children’s events, the manager needs to be prepared with whether they can
offer flex time and what the company policies are. This is where HR can help by partnering more closely
with the mangers.
While there are many other things an employer can and should do to build workforce loyalty such as
offering flexible work options and other great benefits. Just initiating conversation about what is
important about employees personal and professional life is an excellent start.
7 Questions that could help you keep your employees.